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Event Details

    Monthly Chapter Meeting: Emotional Intelligence

    Date: November 8, 2012, 8:00am – 10:00am
    Location:
    ISU Foundation
    2505 University Boulevard, Ames, IA 50010
    (U.S. Hwy 30 & University Blvd.- One driveway south of the Gateway Hotel)
    Price:
    Free for members
    Event Type:
    Meeting
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    Emotional Intelligence

    Pre-approved for 1.5 recertification credit hours

    Most of us have been conditioned to believe that emotions are not welcome in the workplace, that team and work decisions should be based upon cold, logical reason. In short, we "leave our emotions at home." Today there is a growing body of science in the emerging field of emotional intelligence (EI), indicating that proper understanding - and use of - emotions can be critical to helping us be more effective workers and better communicators.

    Desired Outcomes:

    • Understand emotional intelligence and why it is important to personal and professional success.
    • Recognize five competencies you can work on to increase your level of emotional intelligence.

    Speaker: Max Gage

    (Marchelle) Max Gage is a training and development professional in Des Moines, IA, who has been involved in the field for more than 18 years. She started her career at Meredith Corporation, then moved to several other local organizations before starting her own consulting business in 1997. Gage completed her Master’s degree in Training and Development at Drake University in 1997. She went on to serve as an adjunct instructor in the program for several years.  She has been active in the local chapter of ASTD, where she served on various committees as well as on the Board.  She maintains her membership in the national ASTD.

    The majority of Gage's experience has been in the classroom helping others with skill development in leadership, customer service, sales, presentation skills and other related areas. Her focus the last 5 years has been around leadership skills, in particular: coaching and feedback, conflict resolution, goal setting, setting expectations, performance management, dealing with different behavioral styles, generations in the workplace, Situational Leadership II, and team building.  She has worked with local companies as well as businesses around the country. Gage values "customers for life" and strives to meet the needs of each customer through various services.